Case Study

Pega

pega logo

Data Template partnered with Hitachi Digital Services to upgrade legacy Pega applications to the latest version, ensuring improved performance, compatibility, and long-term scalability.

Vision

To enable a future-ready Pega platform by upgrading existing applications to the latest version, ensuring stability, enhanced capabilities, and alignment with modern enterprise requirements.

The challenge

Legacy Pega applications running on outdated platform versions faced compatibility issues, higher maintenance effort, limited access to new features, and increased performance, security, and scalability risks.

The solution

Upgraded existing Pega applications to the latest platform version, ensuring seamless migration, improved stability, enhanced security, access to modern capabilities, and a scalable foundation for future business growth.

What we did

Upgrade Assessment and Planning

Upgrade Assessment and Planning

Conducted a comprehensive upgrade assessment using Pega Upgrade Checker to identify compatibility issues, conflicts, and remediation requirements before migration.

Conflict Identification and Remediation

Conflict Identification and Remediation

Analyzed potential conflicts and compatibility gaps, then developed a structured remediation plan to ensure a successful platform upgrade.

Application and Workflow Migration

Application and Workflow Migration

Migrated existing Pega applications and workflows to the latest platform version while maintaining business functionality and data integrity.

Seamless Upgrade Execution

Seamless Upgrade Execution

Executed the platform upgrade with minimal business disruption, ensuring operational continuity and a smooth transition to the latest Pega release.

Interactive digital experience

Key Features

Upgrade Impact Analysis

Assessed existing Pega applications to identify compatibility issues, dependencies, and upgrade risks using automated analysis tools.

Conflict Resolution Planning

Developed remediation strategies to resolve compatibility gaps and ensure a smooth upgrade process.

Workflow Migration

Migrated and validated existing workflows to align with the latest Pega platform version while preserving business functionality.

Seamless Transition Execution

Executed the platform upgrade with minimal downtime, ensuring uninterrupted business operations and service continuity.

Platform Optimization

Optimized application performance, stability, and scalability to support future enhancements and evolving business requirements.

The
Impact

1

Improved Platform Stability

The upgraded Pega platform delivers enhanced performance, reliability, and consistent application stability.

2

Enhanced Compatibility

Applications are fully aligned with the latest Pega features, integrations, and ecosystem capabilities.

3

Reduced Maintenance Effort

Modernized platform minimizes legacy issues, simplifying maintenance and reducing operational overhead.

4

Future Scalability

The upgraded platform provides a scalable foundation to support future enhancements and evolving business needs.

5

Operational Continuity

The migration was completed with minimal disruption, ensuring uninterrupted business operations throughout the upgrade.